Which of the following actions should be avoided to prevent escalation during conflict?

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Avoiding degrading comments during conflict is crucial for preventing escalation because such remarks can provoke further hostility and defensiveness in the other party. When individuals feel insulted or demeaned, they are likely to react emotionally, which can escalate tensions and lead to a more volatile situation.

In contrast, inviting dialogue, offering assistance, and maintaining a professional tone are all constructive approaches that foster communication and understanding. These actions encourage a calmer interaction, create space for collaboration, and help de-escalate potentially volatile situations. Therefore, focusing on respectful communication and constructive engagement is essential in conflict management.

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